Patient Care Case Manager

This position could work from any of the Marshfield Clinic Health System Medical Centers located in Marshfield, Eau Claire, Rice Lake, Ladysmith, Neillsville, or Park Falls.

The Patient Care Case Manager partners with management, providers, and staff to assess complex, difficult patient situations and collaborate to determine service and treatment plans. Communicates with patients who may be hostile, chronically dissatisfied, demanding, verbally abusive, and non-compliant on a daily basis in an attempt to problem solve. Works with various technical systems to communicate when patients have goals that do not align with Marshfield Clinic’s approach to health care. Supports the organization’s efforts for difficult patients system-wide.

Marshfield Clinic Health System is committed to enriching the lives of others through accessible, affordable compassionate healthcare. Successful applicants will listen, serve and put the needs of patients and customers first.


  • Associate or Bachelors degree in nursing; must obtain a Bachelors degree in nursing (BSN) within three years of hire date
  • Five years of experience in clinical nursing required
  • Two years of experience in psychiatry nursing preferred
  • Current unrestricted State of Wisconsin Registered Nurse license

Inquiries can be directed to Heather Awker:

Apply directly through:

or visit the career center at
Reference job# MC190543

Marshfield Clinic Health System
1000 N Oak Ave.
Marshfield WI  54449

Marshfield Clinic Health System is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.